top of page

return & Refund Policy

​

1. Definitions

​

1.1. "Company," "We," "Us," or "Our" refers to Krishitattva Agtech Private Limited.

1.2. "Customer," "You," or "You're" refers to any individual or entity making a purchase from our website (https://www.me2millet.com/) or contacting us through the provided contact link (https://www.me2millet.com/contact).

1.3. "Product(s)" refers to the goods or items available for purchase on our website.

​

2. Return Policy

​

2.1. We strive to provide the best products and services to our customers. If you are not entirely satisfied with your purchase, we offer a return policy that allows you to return eligible products subject to the terms and conditions outlined below.

2.2. To be eligible for a return, the following conditions must be met:

   a. The product must have been purchased directly from Krishitattva Agtech Private Limited through our website (https://www.me2millet.com/) or authorized retail channels.
   b. The return request must be initiated within 7 days from the date of delivery.
   c. The product must be in its original condition, unused, undamaged, and in its original packaging, with all accessories and documentation included.
   d. The return must comply with any additional eligibility criteria mentioned on the product page, if applicable.

2.3. To initiate a return, please contact our customer support team through the provided contact link (https://www.me2millet.com/contact). Our team will guide you through the return process and provide you with the necessary instructions.

2.4. You are responsible for shipping the product back to Krishitattva Agtech Private Limited. Please ensure that the product is securely packed to prevent damage during transit.

​

3. Refund Policy

​

3.1. Once the returned product is received and inspected by our team, we will notify you of the status of your refund.

3.2. If the product meets the eligibility criteria mentioned in Section 2, we will proceed with the refund. The refund will be processed using the same payment method used for the original purchase unless otherwise agreed upon.

3.3. Please note that it may take 5 to 6  business days for the refund to reflect in your account, depending on your bank or payment provider.

3.4. If the returned product is found to be ineligible for a refund, we will contact you to discuss the available options.

​

4. Non-Refundable Items

​

4.1. Certain products may be non-returnable and non-refundable due to their nature, hygiene reasons, or any other reasons as specified on the product page.

​

5. Damaged or Defective Products

​

5.1. In the event that you receive a damaged or defective product, please contact our customer support team immediately through the provided contact link (https://www.me2millet.com/contact). We will arrange for a replacement or issue a full refund, as per your preference.

​

6. Modifications to the Policy

​

6.1. Krishitattva Agtech Private Limited reserves the right to modify or update this return and refund policy at any time. Any changes to the policy will be effective from the date they are posted on our website (https://www.me2millet.com/).

​

bottom of page